frequently asked questions

do you have a showroom?

yes - our showroom is located at the velvet mill in stonington, connecticut

do you work with commercial projects?

yes, we do full-scale commercial projects and we build a wide variety of custom products. we work closely with various artisans specializing in different styles and materials. contact us to schedule a call.

how do i know if something is in stock?

within the product discription, it will be noted as being "in-stock". pre-order items will have a "pre-order" icon when you try and add them to your cart and it will also tell you the lead time.

do you have a trade program?

yes, we do. please click here to apply.

can i pick up my order at your showroom?

yes, please contact us with a request for local pickup and we will send over an invoice. once the order is placed, we will reach out to coordinate a pickup time that works best for you.

do you offer white glove delivery service?

yes. we ship most furniture via FedEx Freight to ensure safety, please contact us to upgrade to a premium service in which FedEx will take care of the package and pallet removal

do you ship to hawaii / canada?

no, we are unable to ship to hawaii / canada at this time, however we do have clients who facilitate shipping to freight forwarders to those regions